7 Seas Casino Terms & Conditions

1. About these terms

These Terms & Conditions apply to your use of the 7 Seas Casino website, related services and any account you open through the platform. They should be read together with the Privacy Policy, Responsible Gambling information, promotion terms, game rules and any other notices shown on the website. If there is a conflict between these terms and a specific promotion or game rule, the specific rule may apply to that promotion or game.

By visiting the website or using any of its services, you agree to comply with these terms. If you do not agree, you must stop using the website and should not open or maintain an account. We may update these terms from time to time to reflect changes to the website, services, legal requirements or operational processes. The latest version will be made available on the website, and your continued use after an update may be treated as acceptance of the revised terms.

Eligibility

You may use 7 Seas Casino only if you are legally permitted to do so in your location. You must be at least 18 years old and must meet any other age, identity, residency or legal requirements that apply to you. It is your responsibility to check the gambling laws that apply where you live and to use the website only where online gambling services are lawful.

• You must provide accurate, current and complete information when registering.
• You must use the website for your own personal use and not on behalf of another person.
• You must not allow another person to access or use your account.
• You must not use the website if you are subject to a gambling restriction, exclusion or prohibition that prevents you from doing so.
• You must not use the website for unlawful purposes, fraud, money laundering or any activity that could compromise the platform or other players.

Account information and security

You are responsible for keeping your login details confidential and for all activity carried out through your account, unless the activity resulted directly from a failure by 7 Seas Casino to protect its systems. Do not share your password, payment details or security information with anyone. Tell us through the available website channels as soon as possible if you suspect unauthorised access, incorrect account information or any other security issue.

We may ask you to verify your identity, age, address, source of funds or other account information before allowing access to particular services, processing transactions or completing a withdrawal. Verification information must be genuine, readable and up to date. An account may be restricted while checks are in progress, and we may retain relevant records where required by law or our compliance procedures.

2. Accounts, deposits and withdrawals

Opening and using an account

You may generally hold only one personal account unless we have expressly approved an alternative arrangement. Multiple accounts, duplicate registrations or accounts created to obtain an unfair advantage may be closed or restricted. If you believe you have accidentally created more than one account, do not continue using the accounts; contact us through the support options provided on the website so the matter can be reviewed.

Account balances are intended for lawful gaming activity on the platform. You must not transfer, sell, assign or otherwise make your account available to another person. You must also not use payment methods that belong to another person unless this has been permitted and verified in advance. We may refuse or reverse a transaction where ownership, authorisation or compliance information cannot be confirmed.

Deposits

Before depositing, check the transaction details, any minimum or maximum limits shown on the website and any requirements imposed by your payment provider. Deposits should be made using an approved payment method in your own name. The funds must come from a lawful source and must not be connected with fraud, money laundering, sanctions breaches or any other prohibited activity.

A deposit may be delayed, declined or placed on hold for security, technical, payment-provider or verification reasons. We do not control the processing time, fees or rules applied by banks, card issuers or other payment providers. You are responsible for checking any charges that may apply to your chosen payment method and for ensuring that your account details are correct before confirming a transaction.

Withdrawals

Withdrawal requests may be subject to identity checks, payment verification, anti-fraud procedures and any applicable play-through or promotion rules that were clearly presented when a promotion was accepted. We may return funds to the original payment method where appropriate or request further information before completing a withdrawal. Processing arrangements can vary depending on the method used, the information supplied and external financial institutions.

You should review your account balance and transaction history regularly and report any apparent error through the available support channels. We may correct clear administrative, technical or payment errors. If funds have been credited to your account in error, you agree that they may be recovered or removed, and that any associated winnings may be invalidated where permitted by law.

Games and results

Each game may have its own rules, including information about how bets are placed, outcomes are determined and winnings are calculated. You should read the relevant game rules before playing. Subject to applicable law, the recorded result held by the platform will be used to determine the outcome of a game. If a game is interrupted by a technical fault, we may investigate the event and take reasonable steps to correct the account or transaction.

3. Promotions, responsible gambling and prohibited conduct

Promotions and bonuses

Any bonus, reward, free-play offer or promotional campaign is subject to its own terms. Those terms may explain eligibility, activation, expiry, wagering or play-through requirements, permitted games, maximum values, withdrawal conditions and other restrictions. You should read the applicable promotion terms before opting in or using an offer. Where a promotion conflicts with these general terms, the specific promotion terms may apply to the extent of the conflict.

We may withdraw, amend or cancel a promotion where this is reasonably necessary, including because of technical issues, misuse, suspected fraud, a legal requirement or an error in the offer. A promotion must not be used in a way that unfairly manipulates the service or gives an account an improper advantage. We may refuse a promotional benefit or remove related winnings if the applicable promotion conditions have not been met.

Responsible gambling

Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Only gamble with money you can afford to lose, set a budget before you start and avoid chasing losses. Take regular breaks and do not gamble when you are upset, under the influence of alcohol or other substances, or experiencing financial pressure.

• Set personal spending and time limits where these tools are available.
• Consider taking a break or requesting account restrictions if gambling is becoming difficult to control.
• Do not borrow money, sell possessions or use essential household funds to gamble.
• Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.
• If you believe you may have a gambling problem, stop playing and use the responsible gambling information available on the website.

Account closure or self-exclusion requests may be available through the website. A self-exclusion or restriction request should be treated seriously and may limit access for the selected period. You must not attempt to bypass a restriction by opening another account or using another person's details. Account restrictions do not remove any lawful obligations relating to transactions already made.

Prohibited conduct

You must not interfere with the operation or security of the website. This includes using malicious software, automated systems, bots, scripts, scraping tools, stolen credentials, payment fraud, collusion or any method designed to exploit a vulnerability or obtain an unfair advantage. You must not manipulate game outcomes, disguise your location where this is prohibited, or deliberately provide false information during registration or verification.

Where we reasonably suspect prohibited conduct, we may investigate, limit access, suspend an account, cancel affected transactions, withhold funds while checks are completed or take other action allowed by law. We may also report suspected unlawful activity to relevant authorities or service providers where required or appropriate.

4. Website use, privacy and legal matters

Website content and intellectual property

The website, including its design, text, graphics, logos, software and other content, is protected by intellectual property laws or is used with permission. You may access the website for personal, lawful use only. You must not copy, reproduce, modify, publish, distribute, sell, reverse engineer or commercially exploit website content without prior permission, except where a right cannot legally be excluded.

We aim to keep website information accurate and available, but content may change and services may occasionally be unavailable because of maintenance, technical faults, third-party services or events outside our reasonable control. We do not promise that the website will always be uninterrupted, error-free, secure or suitable for every device or purpose.

Privacy and communications

Personal information is handled in accordance with the 7 Seas Casino Privacy Policy and applicable privacy laws. The Privacy Policy explains the types of information that may be collected, how it may be used, when it may be shared and how you may exercise available privacy rights. By using the website, you acknowledge that information may need to be collected and checked for account administration, security, responsible gambling, payments and legal compliance.

We may send service-related communications about your account, transactions, security, changes to these terms or important operational matters. Marketing communications may be subject to available preferences and legal requirements. You should ensure that your account contact information remains current so that important notices can reach you.

Suspension and closure

You may stop using the website at any time and may request account closure through the available website channels. We may suspend or close an account where required by law, where information cannot be verified, where there is a security concern, where these terms may have been breached or where continued access could create a risk to the platform or other users. We may also suspend an account for responsible gambling or compliance reasons.

Closing or suspending an account does not automatically cancel rights or obligations that arose before closure. Subject to verification, applicable law and any valid restrictions, outstanding balances will be dealt with in accordance with the relevant account and payment rules. Terms that are intended to continue, including provisions about intellectual property, liability, privacy, disputes and unlawful conduct, will continue after account closure.

Liability and applicable law

Nothing in these terms excludes, restricts or modifies a right, guarantee, condition or remedy that cannot lawfully be excluded, restricted or modified under applicable Australian consumer law. To the extent permitted by law, 7 Seas Casino is not responsible for losses caused by events outside its reasonable control, failures of third-party providers, inaccurate information supplied by a user, misuse of an account or unlawful use of the website.

You agree to use the website in compliance with all laws that apply to you. These terms are intended to operate alongside applicable Australian laws and any other mandatory legal requirements relevant to your use of the service. If any part of these terms is found to be invalid or unenforceable, the remaining provisions will continue to operate to the extent permitted by law.

Questions and complaints

If you have a question about these terms, a transaction, an account decision or a game result, use the support or contact options displayed on the 7 Seas Casino website. Provide enough information for the matter to be reviewed, but do not send passwords or unnecessary sensitive information. We may ask for further details, identity verification or documents before discussing account-specific information. We aim to review concerns fairly and in line with applicable procedures.